Telecalling Executive

Join Bijendra Ramshiroman Mishra (Ak Consultancy Services) as a Telecalling Executive in Sion, Mumbai. The pay goes up to ₹25,000/month. There are 30 open positions.

In the employer’s words

Tele Calling Executive. Languages : English

Salary and benefits

Compensation: ₹20,000 – ₹25,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English
• A polite, calm under pressure attitude

Job at a glance

• Work location: Sion, Mumbai, Maharashtra
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Bijendra Ramshiroman Mishra (Ak Consultancy Services) reviews applications regularly.