Telecalling

A new Telecalling role is open at Biocv Management Private Limited, Andheri East, Mumbai. Salary is up to ₹39,000/month. 10 candidates will be hired for this role.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Outbound, Domestic, Inbound | Languages : English

Your responsibilities

Here is what a typical day looks like:

• You will follow call scripts and update customers on ticket status.
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Domestic, English, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Domestic, Inbound
• Languages: English
• You are calm under pressure and polite

Pay and perks

Salary: ₹18,000 – ₹39,000 per month, based on skills and experience.

Job details

• Job location: Andheri East, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 10
• Job type: Full time

Ready to start? Upload your resume and apply to Biocv Management Private Limited today.