Telecalling Executive

Bkc International Private Limited has an opening for a Telecalling Executive based in Boisar West, Mumbai. 6 candidates will be hired for this role. Salary is up to ₹12,000/month.

Note from the employer

Handle Customer Follow-Up And Order-Related Calls,Coordinate With Courier Partners For Delivery Updates,Manage And Resolve Ndr (Non-Delivery Report) Issues,Maintain Daily Excel/Google Sheets Reports,Lead And Train New Team Members,Work Closely With Dispatch & Customer Care Departments. Type : Outbound, Domestic | Languages : Marathi, English, Hindi

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Marathi, English, Hindi
• Someone polite and patient

Pay and perks

You will be paid ₹8,000 – ₹12,000 per month.

What you will do

• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Boisar West, Mumbai, Maharashtra
• Work mode: Office-based
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 6
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Bkc International Private Limited reviews applications regularly.