Telecaller

Black Wave Electronic wants to bring on a Telecaller for its Bhiwandi, Mumbai team. You can earn up to ₹15,000/month. 2 candidates will be hired for this role.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English | Preferred Experience In : Real Estate

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Hindi, Marathi, Real Estate
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• Preferred Experience In: Real Estate
• Someone customer-first and polite

Salary and benefits

Compensation: ₹13,000 – ₹15,000 per month.

Position details

• Job location: Bhiwandi, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Work mode: On-site
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Black Wave Electronic reviews applications regularly.