Work From Home - Bpo Manager

Blinkit is looking for a Work From Home - Bpo Manager to join its team in remote. The team is filling 2 vacancies. You can earn up to ₹45,000/month. No experience? You can still apply.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Your responsibilities

• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Candidate profile

• Open to freshers
• Education: Tenth Pass
• Comfortable with Hindi and English, Typing speed, Verbal communication, Active listening
• Male Only
• No English required
• Freshers can apply
• Work from home
• A patient, calm under pressure attitude

Salary

The salary for this role is ₹35,000 – ₹45,000 per month.

Job details

• Work location: remote
• Work mode: Remote (work from home)
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Blinkit.