Work From Home - Customer Support Team Leader

Blinkit has an opening for a Work From Home - Customer Support Team Leader based in remote. You can earn up to ₹45,000/month. Freshers can apply. There are 2 open positions.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Eligibility

• Freshers are welcome to apply
• Education: Tenth Pass
• Good knowledge of Verbal communication, CRM tools, Complaint handling and Hindi and English
• Male Only
• No English required
• Freshers can apply
• Work from home
• Someone customer-first and polite

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

The salary for this role is ₹35,000 – ₹45,000 per month.

Position details

• Work location: remote
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Fully remote
• Employment type: Full time
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Blinkit reviews applications regularly.