Work From Home - Customer Support Team Leader

Blinkit is looking for a Work From Home - Customer Support Team Leader to join its team in remote. Freshers can apply. The pay goes up to ₹45,000/month. The team is filling 2 vacancies.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

What you get

Compensation: ₹35,000 – ₹45,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Good knowledge of Hindi and English, Typing speed, Verbal communication and Active listening
• Male Only
• No English required
• Freshers can apply
• Work from home
• A calm under pressure, customer-first attitude

What the job involves

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Job at a glance

• Location: remote
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Remote (work from home)
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2

Interested? Apply now on BetterJobs with your resume — Blinkit reviews applications regularly.