Customer Care Executive

A new Customer Care Executive role is open at Blue Chip Hr Solutions, Guindy, Chennai. Great for first-time job seekers. The pay goes up to ₹22,000/month. 30 candidates will be hired for this role.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International | Languages : English, Tamil

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

What you get

The salary for this role is ₹15,000 – ₹22,000 per month.

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of English, International and Tamil
• Good English
• Freshers can apply
• Type: International
• Languages: English, Tamil
• Someone customer-first and calm under pressure

Position details

• Job location: Guindy, Chennai, Tamil Nadu
• Work type: Office-based
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30

Apply today and take the next step in your career with Blue Chip Hr Solutions.