Backend Executive

A new Backend Executive role is open at Blue Stone Energy Private Limited, Andheri West, Mumbai. Salary is up to ₹20,000/month. Great for first-time job seekers. There are 2 open positions.

Employer’s description

Key Responsibilities:Courier Collection Coordination:Oschedule And Manage Courier Collections For Various Clients Across Pan India.Oensure Timely Coordination With The Assigned Fbos For Smooth Pickup And Delivery Operations.Ocommunicate With Clients Regarding The Status Of Their Scheduled Courier Collections And Resolve Any Related Issues Promp. Languages : Marathi, Hindi, English

What you get

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Requirements

• Ideal for freshers starting their career
• Education: Graduate
• Good knowledge of English, Hindi and Marathi
• Female Only
• Good English
• Freshers can apply
• Languages: Marathi, Hindi, English
• A calm under pressure, polite attitude

Key responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• You will follow call scripts and update customers on ticket status.

Position details

• Work location: Andheri West, Mumbai, Maharashtra
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 10 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2

Interested? Apply now on BetterJobs with your resume — Blue Stone Energy Private Limited reviews applications regularly.