Tele Counsellor

Join Bold wings as a Tele Counsellor in Vashi West, Mumbai. 5 candidates will be hired for this role. The pay goes up to ₹20,000/month.

Employer’s description

Takinng Admission For Avaition Institute. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : English, Hindi, Marathi

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Hindi, Marathi, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: English, Hindi, Marathi
• Someone patient and calm under pressure

Day-to-day work

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Vashi West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Work type: Office-based
• Employment type: Full time
• Shift: 9:00 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Bold wings.