Customer Care Associate

Bonneterre Foods Pvt Ltd is hiring a Customer Care Associate in Jakkur, Bengaluru. The pay goes up to ₹25,000/month. Great for first-time job seekers.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Outbound | Languages : Hindi, English

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English, Hindi, Outbound
• Good English
• Freshers can apply
• Type: Outbound
• Languages: Hindi, English
• Someone polite and patient

Pay and perks

You will be paid ₹20,000 – ₹25,000 per month.

What the job involves

• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Job details

• Work location: Jakkur, Bengaluru, Karnataka
• Work mode: Office-based
• Job type: Full time
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Bonneterre Foods Pvt Ltd reviews applications regularly.