Ecommerce Coordinator

BookMyMedicare is looking for an Ecommerce Coordinator to join its team in Borivali East, Mumbai. There are 2 open positions. You can earn up to ₹25,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Marathi, Hindi, English

What we are looking for

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with English, Hindi, Marathi, Marketing, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Marathi, Hindi, English

Roles and responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Compensation

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Position details

• Job location: Borivali East, Mumbai, Maharashtra
• Vacancies: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by BookMyMedicare.