Customer Care Executive

Bpo Convergence Private Limited is looking for a Customer Care Executive to join its team in HSR Layout Sector 5, Bengaluru. 30 candidates will be hired for this role. Salary is up to ₹15,000/month.

Employer’s description

Calling Customer And Informing About They Loan Eligibility No Sales No Targets. Type : Outbound, Inbound, Domestic | Languages : Telugu, Tamil, Kannada, Hindi, English

Compensation

You will be paid ₹13,000 – ₹15,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Kannada, Outbound, Tamil, Telugu
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Telugu, Tamil, Kannada, Hindi, English

Position details

• Job location: HSR Layout Sector 5, Bengaluru, Karnataka
• Openings: 30
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Bpo Convergence Private Limited.