Bpo Executive

A new Bpo Executive role is open at Bpo Office, Turner Road, Dehradun. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Complaint handling, Active listening, Typing speed, Hindi and English
• Basic English
• Freshers can apply
• Someone customer-first and patient

Salary and benefits

Salary: ₹8,000 – ₹15,000 per month, based on skills and experience.

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Position details

• Location: Turner Road, Dehradun, Uttarakhand
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site

Click Apply to send your profile to Bpo Office. It takes less than a minute.