International Voice Process Agent

Brand Bucket Softtech wants to bring on an International Voice Process Agent for its Kalyan East, Mumbai team. You can earn up to ₹18,000/month. There are 7 open positions.

Note from the employer

An International Voice Process Executive Handles Inbound/Outbound Calls For Global Clients, Providing Customer Support, Troubleshooting Issues, And Ensuring High Satisfaction In A Fast-Paced Bpo Environment. 1 - 2 Years Experience Compulsory. | Type : International, Sales | Languages : Marathi, Hindi, English

Your responsibilities

Here is what a typical day looks like:

• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

What you get

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi, International, Marathi and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: International, Sales
• Languages: Marathi, Hindi, English

Quick facts

• Job location: Kalyan East, Mumbai, Maharashtra
• Work mode: On-site
• Vacancies: 7
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Brand Bucket Softtech. It takes less than a minute.