Inbound Customer Service Advisor

Start your next role as an Inbound Customer Service Advisor with Brandsdaddy in Malad, Mumbai. Salary is up to ₹25,000/month. The team is filling 5 vacancies.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory. | Type : Inbound, Sales | Marketing | Languages : Hindi, English

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Hindi, Inbound, Marketing, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Sales
• Marketing
• Languages: Hindi, English
• Someone polite and calm under pressure

Compensation

You will be paid ₹20,000 – ₹25,000 per month.

What you will do

• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Malad, Mumbai, Maharashtra
• Work mode: On-site
• Timings: 10 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Brandsdaddy. It takes less than a minute.