Telecaller

Breeza Tour and Travel wants to bring on a Telecaller for its Lal Chowk, Srinagar team. Freshers can apply. You can earn up to ₹10,000/month.

Note from the employer

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively.

Day-to-day work

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• You'll handle inbound and outbound customer calls, chats or emails.
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Active listening, Typing speed, Complaint handling and Hindi and English
• Female Only
• Basic English
• Freshers can apply
• Someone customer-first and polite

Pay and perks

Compensation: ₹7,000 – ₹10,000 per month.

Job details

• Location: Lal Chowk, Srinagar, Jammu and Kashmir
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Breeza Tour and Travel. It takes less than a minute.