Customer Care Executive

Bro Store has an opening for a Customer Care Executive based in Adayar, Chennai. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Tamil

Compensation

You will be paid ₹15,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Good knowledge of Tamil
• Female Only
• No English required
• Freshers can apply
• Languages: Tamil
• Someone patient and customer-first

Key responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

Position details

• Job location: Adayar, Chennai, Tamil Nadu
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Click Apply to send your profile to Bro Store. It takes less than a minute.