Customer Sales Representative (Us S...

Looking for a Customer Sales Representative (Us S... role in Vashi, Mumbai? Brocus It Solutions Pvt Ltd is hiring now. The team is filling 10 vacancies. You can earn up to ₹35,000/month.

In the employer’s words

Experienced Into Us Sales And Voice Process , Comfortable Working Into Night Shift , Good Communication Skills. 1 - 2 Years Experience Compulsory. | Type : International, Outbound, Inbound

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Skills: Inbound, International, Outbound
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International, Outbound, Inbound
• You are customer-first and calm under pressure

What you will do

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.

Salary and benefits

Salary: ₹25,000 – ₹35,000 per month, based on skills and experience.

Job at a glance

• Job location: Vashi, Mumbai, Maharashtra
• Vacancies: 10
• Employment type: Full time
• Interview timings: 7:30 PM - 9:00 PM | Monday to Friday
• Work type: Office-based
• Working hours: 7:30 PM - 5:00 AM | Monday to Friday

Ready to start? Upload your resume and apply to Brocus It Solutions Pvt Ltd today.