Us Sales (Telecom)

A new Us Sales (Telecom) role is open at Brocus IT solutions Pvt Ltd, Sanpada, Mumbai. 10 candidates will be hired for this role. Salary is up to ₹35,000/month.

Note from the employer

Experienced In International Bpo In Sales, Comfortable Working In Night Shift. 1 - 2 Years Experience Compulsory.

Key responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Compensation

Salary: ₹20,000 – ₹35,000 per month, based on skills and experience.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: CRM tools, Verbal communication, Complaint handling, Typing speed
• Basic English
• Night shift
• 1 - 2 Years Experience Compulsory.

Job details

• Job location: Sanpada, Mumbai, Maharashtra
• Employment type: Full time
• Timings: 7:30 PM - 5:00 AM | Monday to Friday
• Openings: 10
• Work mode: On-site
• Interview timings: 7:30 PM - 9:00 PM | Monday to Friday

Ready to start? Upload your resume and apply to Brocus IT solutions Pvt Ltd today.