Customer Care Executive

Build Healer is looking for a Customer Care Executive to join its team in Vijayanagar, Bengaluru. 2 candidates will be hired for this role. You can earn up to ₹25,000/month.

Employer’s description

Communication & Client Handlingattending Inbound Calls From Clients And Vendorsmaking Outbound Calls For Follow-Ups And Coordinationhandling Client Queries And Providing Project Updatescrm Managmentpayment & Accounts Supportpayment Follow-Up And Recovery From Clientscoordinating Expenditure Payoutsmaintaining Payment Tracking Recordsassist. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Marketing | Languages : Kannada, Hindi, English | Preferred Experience In : Real Estate

What you get

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Skills and qualifications

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with English, Hindi, Inbound, Kannada, Marketing, Outbound, Real Estate
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Marketing
• Languages: Kannada, Hindi, English
• Preferred Experience In: Real Estate
• You are customer-first and polite

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Job details

• Job location: Vijayanagar, Bengaluru, Karnataka
• Vacancies: 2
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Build Healer today.