Telecaller

A new Telecaller role is open at Burraq Pharmacy, Bhiwandi, Mumbai. The pay goes up to ₹25,000/month.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. More Than 2 Years Experience Compulsory.

Compensation

Compensation: ₹20,000 – ₹25,000 per month.

Requirements

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of Typing speed, Verbal communication, Hindi and English and Active listening
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Job at a glance

• Work location: Bhiwandi, Mumbai, Maharashtra
• Job type: Full time
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

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