International Voice Process Agent

Business Point Solutions wants to bring on an International Voice Process Agent for its All Mumbai, Mumbai team. 30 candidates will be hired for this role. You can earn up to ₹30,000/month. No experience? You can still apply.

Note from the employer

Hiring For International Bpo Us, Uk & Aus Shifts Descriptionwe Are Seeking A Customer Service Executive For Our Voice Process Hiring In Across Mumbai. The Candidate Will Be Responsible For Providing Exceptional Customer Service Through Effective Communication And Problem-Solving Skills. This Role Requires A Proactive Approach To Customer Inqu. Type : Inbound, International | Languages : English

Salary

You will be paid ₹18,000 – ₹30,000 per month.

What the job involves

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English, Inbound, International
• Basic English
• Freshers can apply
• Type: Inbound, International
• Languages: English
• A calm under pressure, polite attitude

Job at a glance

• Work location: All Mumbai, Mumbai, Maharashtra
• Interview: 12:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: Rotational Shifts & 2 Rotational offs
• Work mode: Office-based
• Openings: 30

Apply today and take the next step in your career with Business Point Solutions.