Zoho Books & Tallyprime Implementat...

Looking for a Zoho Books & Tallyprime Implementat... role in Malad, Mumbai? Butma Enterprise is hiring now. The pay goes up to ₹20,000/month. There are 10 open positions.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Marketing | Languages : Gujarati, Marathi, Hindi, English

Salary

Salary: ₹16,000 – ₹20,000 per month, based on skills and experience.

Key responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Gujarati, Hindi, Marathi, Marketing
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Languages: Gujarati, Marathi, Hindi, English
• You are customer-first and polite

Job details

• Job location: Malad, Mumbai, Maharashtra
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Vacancies: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Butma Enterprise.