Email Support Executive

Calibehr Business Support Services Private Limited has an opening for an Email Support Executive based in Belapur, Mumbai. Freshers can apply. Salary is up to ₹18,000/month. The team is filling 10 vacancies.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic, Outbound

What the job involves

• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Compensation

The salary for this role is ₹14,000 – ₹18,000 per month.

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Domestic, Outbound
• Male Only
• Good English
• Freshers can apply
• Type: Domestic, Outbound
• A polite, customer-first attitude

Position details

• Location: Belapur, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10

Interested? Apply now on BetterJobs with your resume — Calibehr Business Support Services Private Limited reviews applications regularly.