Client Servicing & Projects / Signa...

Calibre Advertising is looking for a Client Servicing & Projects / Signa... to join its team in Goregaon East, Mumbai. The pay goes up to ₹25,000/month. There are 2 open positions.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Marketing | Languages : Hindi, English

Pay and perks

Compensation: ₹20,000 – ₹25,000 per month.

Candidate profile

• 2+ years of experience in a similar role
• Education: Graduate
• Good knowledge of English, Hindi and Marketing
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Marketing
• Languages: Hindi, English
• Someone customer-first and calm under pressure

What the job involves

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Job details

• Location: Goregaon East, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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