Operations Executive

Calibre Advertising wants to bring on an Operations Executive for its Goregaon East, Mumbai team. The team is filling 2 vacancies. You can earn up to ₹25,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Marketing | Languages : Marathi, Hindi, English

Requirements

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of English, Hindi, Marathi and Marketing
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Marketing
• Languages: Marathi, Hindi, English
• You are polite and calm under pressure

What you get

You will be paid ₹20,000 – ₹25,000 per month.

Key responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.

Position details

• Work location: Goregaon East, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Calibre Advertising.