Customer Services Executive

Call 2 Connect India Private Limited is looking for a Customer Services Executive to join its team in Vasai Road East, Mumbai. The team is filling 30 vacancies. You can earn up to ₹30,000/month. Great for first-time job seekers.

In the employer’s words

We Are Looking For A Dynamic And Target-Driven Tele-Sales Executive To Join Our Team. The Ideal Candidate Will Be Responsible For Reaching Out To Potential Customers, Promoting Products/Services, And Converting Leads Into Sales While Maintaining Excellent Customer Relationships. Type : Inbound, Domestic, Sales, Outbound | Marketing

Salary

The salary for this role is ₹10,000 – ₹30,000 per month.

Key responsibilities

As a Customer Services Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Domestic, Inbound, Marketing, Outbound, Sales
• No English required
• Freshers can apply
• Type: Inbound, Domestic, Sales, Outbound
• Marketing
• A calm under pressure, customer-first attitude

Position details

• Work location: Vasai Road East, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Openings: 30
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: On-site

Click Apply to send your profile to Call 2 Connect India Private Limited. It takes less than a minute.