Senior Customer Services Executive

Call 2 Connect India Private Limited is looking for a Senior Customer Services Executive to join its team in Virar West, Mumbai. Freshers can apply. There are 30 open positions. The pay goes up to ₹30,000/month.

Note from the employer

We Are Looking For A Dynamic And Target-Driven Tele-Calling Executive To Join Our Team. The Ideal Candidate Will Be Responsible For Reaching Out To Potential Customers, Promoting Products/Services, And Converting Leads Into Sales While Maintaining Excellent Customer Relationships. Type : Inbound, Outbound, International, Sales, Domestic | Marketing

Salary and benefits

Salary: ₹10,000 – ₹30,000 per month, based on skills and experience.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Domestic, Inbound, International, Marketing, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, International, Sales, Domestic
• Marketing

What the job involves

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

Position details

• Work location: Virar West, Mumbai, Maharashtra
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: On-site
• Openings: 30
• Interview: 11:30 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Call 2 Connect India Private Limited.