Senior Customer Services Executive

Start your next role as a Senior Customer Services Executive with Call 2 Connect India Private Limited in Virar West, Mumbai. No experience? You can still apply. There are 30 open positions. Salary is up to ₹30,000/month.

Employer’s description

We Are Looking For A Dynamic And Target-Driven Tele-Calling Executive To Join Our Team. The Ideal Candidate Will Be Responsible For Reaching Out To Potential Customers, Promoting Products/Services, And Converting Leads Into Sales While Maintaining Excellent Customer Relationships. Type : Inbound, Outbound, Domestic, International | Marketing

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Domestic, Inbound, International, Marketing, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, International
• Marketing
• You are customer-first and polite

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.

What you get

Compensation: ₹10,000 – ₹30,000 per month.

Quick facts

• Work location: Virar West, Mumbai, Maharashtra
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Vacancies: 30
• Work mode: Office-based
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Job type: Full time

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