Senior Customer Services Executive

Start your next role as a Senior Customer Services Executive with Call 2 Connect India Private Limited in Virar West, Mumbai. 30 candidates will be hired for this role. Salary is up to ₹30,000/month.

Employer’s description

We Are Looking For A Dynamic And Target-Driven Tele-Calling Executive To Join Our Team. The Ideal Candidate Will Be Responsible For Reaching Out To Potential Customers, Promoting Products/Services, And Converting Leads Into Sales While Maintaining Excellent Customer Relationships. Type : Outbound, Inbound, Sales, Domestic

Salary and benefits

Salary: ₹10,000 – ₹30,000 per month, based on skills and experience.

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Domestic, Inbound, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Sales, Domestic
• Someone patient and polite

What you will do

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails.

Quick facts

• Location: Virar West, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Vacancies: 30
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Call 2 Connect India Private Limited reviews applications regularly.