Telecaller

A new Telecaller role is open at Call 2 Connect India Private Limited, Jogeshwari West, Mumbai. 30 candidates will be hired for this role. Freshers can apply. The pay goes up to ₹25,000/month.

Employer’s description

Hsc /Graduate Both Can Apply, Fresher And Experience With 6 Months Can Apply, Location :- Malad West, Day Shift - Max Age 32Yrs, Salary :- Starting From 10000 To Upto 30,000 + Monthly Incentives, 6 Days Working, 1 Rotational Off. Type : Sales, Outbound, Inbound, Domestic

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Domestic, Inbound, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Sales, Outbound, Inbound, Domestic

What the job involves

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Salary

Compensation: ₹10,000 – ₹25,000 per month.

Job details

• Location: Jogeshwari West, Mumbai, Maharashtra
• Job type: Full time
• Interview timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Openings: 30
• Timings: 10:00 AM - 7:00 PM
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Call 2 Connect India Private Limited reviews applications regularly.