Customer Care Executive

A new Customer Care Executive role is open at Call Me Services Private Limited (Call Me Services Private Limted), Naya Raipur, Raipur. You can earn up to ₹12,000/month. 8 candidates will be hired for this role. Freshers can apply.

Employer’s description

Providing Accurate Information About Products Or Services And Guiding Customers In Making Informed Decisions. Resolving Customer Issues And Concerns Efficiently, Ensuring High Customer Satisfaction. Maintaining A Deep Understanding Of Our Products, Services And Policies To Address Customer Concerns Effectively. Responding To Customer Inquiries . Type : Inbound, Domestic, Outbound | Languages : English, Hindi

Compensation

Compensation: ₹8,000 – ₹12,000 per month.

Day-to-day work

As a Customer Care Executive, your work will include:

• Log every interaction and its outcome in the support system.
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Domestic, Outbound
• Languages: English, Hindi
• Someone polite and customer-first

Quick facts

• Location: Naya Raipur, Raipur, Chhattisgarh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 8
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Click Apply to send your profile to Call Me Services Private Limited (Call Me Services Private Limted). It takes less than a minute.