Education Counsellor

Looking for an Education Counsellor role in Ghatkopar West, Mumbai? Cambridge Institute is hiring now. There are 5 open positions. The pay goes up to ₹25,000/month.

In the employer’s words

As An Academic Counsellor, You Will Interact With Students Via Calls, Emails, And Face-To-Face Meetings To Understand Their Educational Background, Career Aspirations, And Preferences. Based On This, You Will Recommend Suitable Courses Or Programs And Explain Their Benefits, Curriculum, And Career Outcomes. You Will Be Responsible For Handling. 1 - 2 Years Experience Compulsory. | Languages : English

Your responsibilities

Your main tasks will be to:

• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Pay and perks

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• You are calm under pressure and customer-first

Job at a glance

• Job location: Ghatkopar West, Mumbai, Maharashtra
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Work mode: On-site

Apply today and take the next step in your career with Cambridge Institute.