Tele Counsellor

A new Tele Counsellor role is open at Cambridge Institute, Andheri West, Mumbai. 2 candidates will be hired for this role. Salary is up to ₹30,000/month.

In the employer’s words

We Are Looking For A Motivated And Customer-Focused Tele Counsellor To Join Our Team. The Ideal Candidate Will Be Responsible For Handling Outbound And Inbound Calls, Guiding Potential Customers Or Students, Explaining Services And Programs, And Converting Inquiries Into Successful Admissions Or Sales. The Candidate Should Possess Excellent Communi. 1 - 2 Years Experience Compulsory.

Your responsibilities

In this role, you will:

• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: CRM tools, Hindi and English, Verbal communication, Typing speed
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and polite

What you get

Compensation: ₹20,000 – ₹30,000 per month.

Quick facts

• Location: Andheri West, Mumbai, Maharashtra
• Vacancies: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Cambridge Institute reviews applications regularly.