Telecaller

Candidate Express has an opening for a Telecaller based in Thane West, Mumbai. 25 candidates will be hired for this role. Freshers can apply. Salary is up to ₹22,000/month.

Note from the employer

Job Title: Telecalling Executive.Description:Calling Profile Job. Handle Customer Calls And Explain Services. Easy Selection Process. Training Provided. Good Incentives. Multiple Positions Available. Great Opportunity To Work With A Reputed Company. Type : Domestic

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Domestic
• No English required
• Freshers can apply
• Type: Domestic

Key responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Compensation

The salary for this role is ₹15,000 – ₹22,000 per month.

Job at a glance

• Work location: Thane West, Mumbai, Maharashtra
• Job type: Full time
• Work mode: Office-based
• Vacancies: 25
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Candidate Express.