Telecalling Executive

A new Telecalling Executive role is open at Carbiforce Pvt Ltd, Sandhurst Road, Mumbai. Salary is up to ₹30,000/month. 10 candidates will be hired for this role.

In the employer’s words

We Need Who Can Handle Calls And Generate Lead'S. More Than 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound | Languages : Gujarati

Candidate profile

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Gujarati, Inbound, Outbound and Sales
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound
• Languages: Gujarati

Your responsibilities

As a Telecalling Executive, your work will include:

• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

Pay and perks

The salary for this role is ₹20,000 – ₹30,000 per month.

Position details

• Job location: Sandhurst Road, Mumbai, Maharashtra
• Shift: 10:00 AM - 7:70 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 10

Ready to start? Upload your resume and apply to Carbiforce Pvt Ltd today.