Bpo Executive

Career Buzz is looking for a Bpo Executive to join its team in Ghansoli, Mumbai. The team is filling 30 vacancies. Freshers can apply. You can earn up to ₹23,000/month.

Employer’s description

Hdfc Payroll, Salary Up To 16000-23000. Outbound Process. Attractive Incentives. Fix Shift And Sunday Fixed Week Off. 2Nd Saturday Also Off. All Banking Holidays. Type : Outbound | Languages : Hindi, English

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Hindi, English
• Someone patient and calm under pressure

Pay and perks

Salary: ₹16,000 – ₹23,000 per month, based on skills and experience.

Quick facts

• Work location: Ghansoli, Mumbai, Maharashtra
• Vacancies: 30
• Job type: Full time
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Career Buzz today.