Bpo Executive

Whizkidz is looking for a Bpo Executive to join its team in Kanjurmarg East, Mumbai. The pay goes up to ₹16,000/month. Great for first-time job seekers. The team is filling 30 vacancies.

Employer’s description

Banking Profile. Type : Outbound, Domestic, Inbound, Sales

Day-to-day work

Your main tasks will be to:

• You'll escalate complex cases to the right team within the SLA.
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Salary: ₹13,000 – ₹16,000 per month, based on skills and experience.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Domestic, Inbound, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Inbound, Sales
• You are calm under pressure and polite

Job at a glance

• Job location: Kanjurmarg East, Mumbai, Maharashtra
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based

Click Apply to send your profile to Whizkidz. It takes less than a minute.