Customer Care Executive

Looking for a Customer Care Executive role in Whitefield Road, Bengaluru? Career Consultants is hiring now. The team is filling 28 vacancies. Great for first-time job seekers. The pay goes up to ₹23,000/month.

In the employer’s words

Hindi And Good English Mnc Hiring For Axis Bank Voice Ug/Grad/Fresher Can Apply Salary Upto 25K In Hand Handle Customer Queries And Requests During Incoming Calls.Upsell Banking Products Such As:Debit/Credit Card Upgradesemi Conversions On Credit Card Duestop-Ups On Existing Loans (Home/Personal)Insurance Offerings Phone 9266158014/ 9266158011. Type : Inbound | Languages : Hindi, English

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English
• Someone customer-first and polite

Salary and benefits

The salary for this role is ₹20,000 – ₹23,000 per month.

Position details

• Work location: Whitefield Road, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Vacancies: 28

Apply today and take the next step in your career with Career Consultants.