Customer Care Executive

Career Consultants has an opening for a Customer Care Executive based in Sector 63 - Noida, Delhi. Great for first-time job seekers. The pay goes up to ₹28,000/month. There are 30 open positions.

Employer’s description

Mnc Hiring For Voice / Chat Process Good Communication Skils Fresher / Experience Both Applied Salary Upto 25K Inhand Contact : 9266158015. Type : Domestic, Inbound, International | Languages : Hindi, English

What you get

Salary: ₹18,000 – ₹28,000 per month, based on skills and experience.

What you will do

• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, International
• Good English
• Freshers can apply
• Type: Domestic, Inbound, International
• Languages: Hindi, English
• A customer-first, polite attitude

Job details

• Job location: Sector 63 - Noida, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

Apply today and take the next step in your career with Career Consultants.