Customer Care Executive

Career Consultants is looking for a Customer Care Executive to join its team in Sector 18 - Gurgaon, Delhi. The pay goes up to ₹35,000/month. Great for first-time job seekers. The team is filling 29 vacancies.

Note from the employer

Mnc Hiring For Chat/ Voice Process. Freshers Can Apply. Need Excellent Communication Skills. Both Side Cab. Type : International | Languages : English

What you get

The salary for this role is ₹18,000 – ₹35,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English, International
• Good English
• Freshers can apply
• Type: International
• Languages: English
• A patient, calm under pressure attitude

Key responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.

Job details

• Work location: Sector 18 - Gurgaon, Delhi, Delhi
• Work mode: On-site
• Openings: 29
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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