Customer Care Executive

Career Craft Hr Solutions Consultancy has an opening for a Customer Care Executive based in Whitefield Road, Bengaluru. 25 candidates will be hired for this role. Freshers can apply. Salary is up to ₹25,000/month.

In the employer’s words

Note: Hindi English Languages Preferred........Handle Inbound And Outbound Customer Calls Professionally Resolve Customer Queries, Concerns, And Complaints In A Timely Manner Provide Accurate Information About Products And Services Maintain A High Level Of Customer Satisfaction Update Customer Details And Interaction Records In The. Type : Inbound, Outbound | Languages : Hindi, English

What you get

The salary for this role is ₹20,000 – ₹25,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• You will follow call scripts and update customers on ticket status.

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Hindi, English
• Someone patient and calm under pressure

Job details

• Job location: Whitefield Road, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 25
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office

Click Apply to send your profile to Career Craft Hr Solutions Consultancy. It takes less than a minute.