Customer Service Advisor

Career Craft Hr Solutions Consultancy is looking for a Customer Service Advisor to join its team in Ghatkesar, Hyderabad. 25 candidates will be hired for this role. Salary is up to ₹19,000/month.

In the employer’s words

To Attend Inbound And Outbound Calls For Banking Services Resolve The Issue. Languages : English, Hindi

Who can apply

• Ideal for freshers starting their career
• Education: Graduate
• Good knowledge of English and Hindi
• Good English
• Freshers can apply
• Languages: English, Hindi

Day-to-day work

Your main tasks will be to:

• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

What you get

Salary: ₹17,000 – ₹19,000 per month, based on skills and experience.

Job details

• Job location: Ghatkesar, Hyderabad, Telangana
• Openings: 25
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Career Craft Hr Solutions Consultancy today.