Customer Service Advisor

A new Customer Service Advisor role is open at Vt Automotives Pvt Ltd, New Bowenpally, Hyderabad. You can earn up to ₹30,000/month.

In the employer’s words

Vehicles Ko Inspect Aur Repair Karo Taaki Optimal Performance Maintain Ho. Mechanical Issues Diagnose Karo Aur Faulty Parts Replace Karo. Service Records Maintain Karke Preventive Care Advise Karo. System Work Aana Chahiye. More Than 2 Years Experience Compulsory. | Bike Servicing

Candidate profile

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Skills: Bike Servicing
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Bike Servicing
• You are calm under pressure and customer-first

What you will do

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.

Pay and perks

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

Job details

• Location: New Bowenpally, Hyderabad, Telangana
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Vt Automotives Pvt Ltd reviews applications regularly.