Customer Care Associate

Career Craft Hr Solution wants to bring on a Customer Care Associate for its Hoodi, Bengaluru team. Freshers can apply. The team is filling 10 vacancies. You can earn up to ₹23,000/month.

In the employer’s words

Handle Customer Calls And Queries Professionally.Provide Accurate Information And Resolve Customer Issues.Maintain Proper Communication And Customer Satisfaction.Follow Company Processes And Guidelines. Language Requirementhindi English Mandatory Additional Languages: Tamil, Malayalam, Gujarati & Bengali Special Note Telugu Language Candidates Please Do Not Apply B.Tech / B.E. Candidates Please Do Not Apply Good English Communication Is Mandatory. Type : Inbound | Languages : English, Hindi, Punjabi, Bengali, Tamil, Malayalam

Key responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Hindi, Inbound, Malayalam, Punjabi, Tamil
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi, Punjabi, Bengali, Tamil, Malayalam
• A polite, customer-first attitude

Pay and perks

You will be paid ₹22,000 – ₹23,000 per month.

Job at a glance

• Work location: Hoodi, Bengaluru, Karnataka
• Employment type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 10
• Work mode: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Career Craft Hr Solution.