Customer Care Executive

Career Craft Hr Solution wants to bring on a Customer Care Executive for its Whitefield, Bengaluru team. The team is filling 10 vacancies. The pay goes up to ₹23,000/month. Great for first-time job seekers.

In the employer’s words

Handle Customer Calls And Queries Professionally.Provide Accurate Information And Resolve Customer Issues.Maintain Proper Communication And Customer Satisfaction.Follow Company Processes And Guidelines. Language Requirementhindi English Mandatory Additional Languages: Tamil, Malayalam, Gujarati & Bengali Special Note Telugu Language Candidates Please Do Not Apply B.Tech / B.E. Candidates Please Do Not Apply Good English Communication Is Mandatory. Type : Inbound, Domestic | Languages : English, Hindi, Tamil, Malayalam

Salary

Salary: ₹20,000 – ₹23,000 per month, based on skills and experience.

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Malayalam and Tamil
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi, Tamil, Malayalam
• A patient, customer-first attitude

Position details

• Location: Whitefield, Bengaluru, Karnataka
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 10
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: On-site
• Job type: Full time

Ready to start? Upload your resume and apply to Career Craft Hr Solution today.