Customer Care Associate

Career Experts Global Solutions is hiring a Customer Care Associate in Kudlu Gate, Bengaluru. The pay goes up to ₹28,000/month. The team is filling 30 vacancies.

In the employer’s words

Immediate Requirement For Razor Pay Process Inbound Customer Support Role. Fresher Or Experience With Versant 5 English And Hindi. Salary For Freshers 25000 Ctc 20 In Hand, Exp 28 Ctc 23 In Hand. Easy Selection. Languages : English, Hindi

Salary and benefits

Compensation: ₹25,000 – ₹28,000 per month.

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Good English
• Freshers can apply
• Languages: English, Hindi

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Kudlu Gate, Bengaluru, Karnataka
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 30

Ready to start? Upload your resume and apply to Career Experts Global Solutions today.