Customer Care Associate

Career Expert Global Solutions wants to bring on a Customer Care Associate for its Brookefield, Bengaluru team. The team is filling 30 vacancies. Salary is up to ₹25,000/month.

Note from the employer

Hiring For Voice And Non Voice. Customer Care Executive :- Excellent Communication Any Graduate 6 Months Experience In Customer Care Executive Shift - Day Rotational English And Anyone South Language Preferred 6 Days Working Environment Immediate Joiners Job Location: Brookfield. Salary Upto 25K Ctc. 1 - 2 Years Experience Compulsory. | Languages : English

What you will do

In this role, you will:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English

Pay and perks

Compensation: ₹24,000 – ₹25,000 per month.

Job at a glance

• Location: Brookefield, Bengaluru, Karnataka
• Work mode: Office-based
• Vacancies: 30
• Job type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Career Expert Global Solutions today.