Customer Care Coordinator

Career Experts Global Solutions wants to bring on a Customer Care Coordinator for its Silk Board, Bengaluru team. Salary is up to ₹21,400/month. Freshers can apply. 30 candidates will be hired for this role.

Employer’s description

Fluent Communication In English & Hindi Is Mandatory. Good Verbal Communication And Interpersonal Skills. Basic Computer Knowledge. Customer-Focused Attitude With Good Problem-Solving Skills. Freshers And Experienced Candidates Can Be Considered. Type : Inbound | Languages : Hindi, English

Compensation

You will be paid ₹18,000 – ₹21,400 per month.

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Skills: English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English
• Someone polite and customer-first

Your responsibilities

In this role, you will:

• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Job details

• Work location: Silk Board, Bengaluru, Karnataka
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Career Experts Global Solutions.